About The Mortgage Store ? »

About Insurance ? »

About Mortgages ? Page 1 »

About Mortgages ? Page 2 »


Here at the Mortgage Store we fully understand that you will have many questions you may want to ask us and whilst we are more than happy to receive your phone calls or a message via our contact form, we hope to be able to answer many of your questions with the FAQ (and Answers) we have supplied in the sections above.


Of Course, if you are unable to find the answers you require please do not hesitate to contact us by telephone or send us a message from our Contact Page. Our contact details and telephone number are listed on the right for your convenience.


The Mortgage Store (TMS) Ltd is an Appointed Representative of Mortgage Intelligence Ltd which is authorised and regulated by the Financial Conduct Authority under number 305330 in respect of mortgage, insurance and consumer credit mediation activities only.
Your home may be repossessed if you do not keep up repayments on your mortgage
We always aim to provide a high quality service to our customers. However, if you encounter any problems and we are unable to resolve them you can take your complaint to an independent Ombudsman. Our advice is covered under the Financial Ombudsman Service (www.http://www.financial-ombudsman.org.uk/consumer/complaints.htm). You may be able to submit a claim through the EU Online Dispute Resolution Platform (https://webgate.ec.europa.eu/odr/main/?event=main.home.show if you live outside the United Kingdom or if you prefer not to deal directly with the Financial Ombudsman Service.)